Improve government efficiency and employee engagement
“We will give front line employees a voice to challenge the old ways of doing things, improve state services, and use data to make smarter decisions.”-Governor Tom Wolf
Why is this goal important?
What are we working on to reach this goal?
How are we doing?
Reserve Fund Balance
The chart below tracks the number of commonwealth employees who have completed a "Lean Awareness" course. Public- and private-sector organizations use Lean to empower employees at every level to become problem solvers and to find ways to make their work easier, better, faster, and less costly. The Wolf Administration is currently using Lean practices to bolster continuous improvement and improve customer service.